Original Spare Parts
Approved genuine parts to maintain device quality and longevity.
6-Month Service Warranty
For repairs that include replacement parts.
Specialized Repairs
Precise and professional service, especially for Bien-Air and Mectron.
Frequently Asked Questions
Click each question to view the answer.
01What does Niknam Teb Ayandeh after sales service include?
Niknam Teb Ayandeh after sales services include technical support, specialized repairs, original spare parts supply, and technical consultation for dental equipment. These services include accurate troubleshooting, device repair, replacement of consumable or damaged parts, calibration, and final testing before delivery.
02Do you only repair equipment purchased from Niknam Teb Ayandeh?
No. Niknam Teb Ayandeh after sales service department can repair and service equipment from different brands. However, Bien-Air Switzerland and Mectron Italy products are repaired with complete specialization and according to manufacturer standards due to official representation.
03Who performs the equipment repairs?
All repairs are performed by trained and specialized technicians who are fully familiar with the technical structure of dental equipment and the safety standards of each brand.
04Are the spare parts used in repairs original?
Yes. Niknam Teb Ayandeh uses original and approved spare parts in all repair services. This helps increase device lifespan, maintain performance quality, and prevent possible future damage.
05Do after sales services include repair warranty?
Yes. All repairs that include part replacement come with a 6-month service warranty. This warranty covers the replaced part and its correct performance.
06How long does dental equipment repair take?
Repair time depends on the type of device and the level of damage. However, thanks to the availability of spare parts and an active technical team, Niknam Teb Ayandeh tries to complete repairs as quickly as possible.
07Is the repair cost announced before the repair is performed?
Yes. After inspection and troubleshooting, the repair cost and repair process are clearly announced to the customer, and repairs will only be performed after your approval.
08How can I submit a repair or service request?
To submit an after sales service request, you can contact the support department, visit in person, or if you are in Tehran, submit your request through the Niknam Teb Ayandeh website.
09Is technical consultation available before sending the device?
Yes. Niknam Teb Ayandeh after sales experts are ready to provide initial technical consultation by phone. In some cases, this consultation can prevent unnecessary device delivery.
10Why do dentists choose Niknam Teb Ayandeh for after sales service?
Because of technical expertise, original spare parts, fast response, transparent pricing, and real commitment to service quality. Our goal is not only to repair devices, but also to provide peace of mind and confidence for dentists.
Submit an After Sales Service Request
Use the link below to submit your repair/service request.
Submit RequestThank you for your trust. Niknam Teb Service is by your side to keep your equipment ready, accurate, and reliable.