After sales services
The most valuable department within Niknam Teb Company is our technical services team, so we focus on reliable service and after sales support. Our technical team undergo regular training and certification from all our partner manufacturers, ensuring the latest technology and skills are delivered in a fast and efficient manner at highly competitive prices.
Our team consists of 5 factory trained engineers to ensure that we are up to date with new products and that your equipment is in safe hands.
Our team can Install, service and repair: Handpieces, dental treatment units and all belongs, surgical and implant motors, sterilizers, scalers, amalgamators, water purification systems and more.
Also we hold an extensive stock of genuine replacement parts, minimizing downtime to our clients.
• Manufacturer-authorized repairs and service
• Manufacturer-trained technicians
• holding an extensive stock of genuine replacement parts
• New equipment installation
• Providing ‘Emergency Servicing’, including:
- Emergency rental equipment
- Technical telephone support
• 3-year guarantee. All Niknamteb dental treatment units, motor controllers and laboratory devices have a three year guarantee and all instruments have a 2-year guarantee.
• 10-year spare parts service. All our products are very durable. Therefore we are well prepared with the availability of spare parts. Niknam Teb guarantees that original spare parts will be available for every device, for the duration of at least ten years after purchase.
• Warranty on repairs. All our repairs are guaranteed for 6 months.
| Working in close collaboration with Bien-Air for more than 30 years has enabled Niknam Teb to develop its expertise and knowledge of Bien-Air products. This gives the peace of mind that the right products will be selected in the first instance and downtime can be minimised in the unlikely event that anything needs attention. Niknam Teb ensures that the distribution, installation and after-sales support of Bien-Air’s state-of-the-art products can be delivered to the highest standard. |
We make sure that whatever you buy from us works for you; but just in case something breaks down, you can always rely on our service and maintenance engineers to fix them. If your equipment is looking tired and is costing you more money in repairs than you would like, we can show you our range of new products and provide a hands-on tour of our showroom located in Tehran.
Other activities
-In-house Training courses & seminars: We are proud to be associated with leading Dentist & Dental Technicians in our region. We with the support of our trade partners have our own training course and seminar for Dentists and technicians for the growth of dentistry in Iran.
-Participating in international Exhibitions, Expos and Trade shows: We participate in International exhibitions, where our suppliers and customers interact. Through these exchanges of information, product concerns, customer feedbacks as well as new product offerings are shared.
-New cooperation with leading manufacturer & companies: Here at Niknam Teb, we are constantly searching the globe for innovative products which will complement the advanced dental practice of today and always looking for Innovator and collaborative global manufacturer.